Our Service Fee

At HolidayJet.co.uk, we aim to provide a transparent and hassle-free booking experience for all our customers. To ensure the smooth processing of your bookings and to cover the costs of providing excellent service, we apply a service fee in certain circumstances.

What is the Service Fee?
Our service fee is a small charge applied to bookings for administrative purposes, including but not limited to processing your reservation, customer support, and handling special requests. This fee helps us maintain the high level of service and support you expect when booking your holiday with us.

When is the Service Fee Charged?
The service fee may apply when making certain types of bookings or requests. You will be notified of any applicable charges at the time of booking, and they will be clearly displayed in your booking confirmation.

How Much is the Service Fee?
The service fee varies depending on the nature of the booking or service. Specific details of the fee will be provided before confirming your booking to ensure complete transparency.

Refunds:
Please note that service fees are generally non-refundable, except in the event of a booking cancellation or other special circumstances.

For further details or any questions, feel free to contact us at Admin@holidayjet.co.uk or call 020 3474 6586.